Client Care Management

Client Care Systems

Once we have great systems and processes in place, we move into Client Care Management. Using our Client Care Systems, we set up the new client accounts and monitor them as they move through their program or contract with you.

Our Client Care Management service allows us to…

  • Provide consistency in client processes so that all required steps for new client intake and terminations are simple, streamlined and standardized
  • Easily monitor and track client meetings, emails, schedule changes, inquiries, issues and concerns
  • Accurately monitor client programs and contracts as they near their end date, and create opportunities for upleveling, next steps and contract extensions

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